DJS Telecom
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DJS Telecom
Home
Services
  • Services
About Us
  • Bio
Contact Us
  • Contact US
More
  • Home
  • Services
    • Services
  • About Us
    • Bio
  • Contact Us
    • Contact US
  • Home
  • Services
    • Services
  • About Us
    • Bio
  • Contact Us
    • Contact US

Services

Telecom Systems & Platform Consulting

  • BSS/OSS strategy, optimization, and implementation  
  • Billing platform design, configuration, and validation  
  • System migrations, conversions, and integrations  
  • End‑to‑end testing (UAT, functional, regression, financial)  
  • Defect identification, management, and resolution

Operational Process Design & Improvement

  • Development of operational workflows and M&Ps  
  • Customer care process optimization  
  • Logistics and fulfillment process improvements  
  • KPI development, reporting, and performance tracking  
  • Revenue assurance and quality assurance frameworks  

MVNO & Wholesale Partner Support

  • MVNO launch readiness and operational setup  
  • Wholesale partner management and issue resolution  
  • Network, provisioning, and service troubleshooting  
  • Coordination of cross‑functional and vendor teams  
  • Support for enterprise‑level outages and escalations  

Program & Project Leadership

  • Management of multi‑vendor, multi‑system initiatives  
  • Requirements gathering, customer journey mapping, and solution design  
  • Product roadmap support for billing, rating, and customer experience  
  • Oversight of testing, deployment, and post‑launch stabilization
  • Requirements gathering, customer journey mapping, and solution design 
  • Product roadmap support for billing, rating, and customer experience
  • Oversight of testing, deployment,  and post-launch stabilization 

Strategic Advisory

  • Operational assessments and gap analysis  
  • Technology and vendor evaluations (including RFP creation)  
  • Business readiness planning for new products and offers  
  • Guidance on scaling operations for growth

Staffing Augmentation

Maybe you are in a need for a specific resource to fill in a gap while you look to find a longer term full time person. Our staffing augmentation service allows you to set the parameters.

  • Short term or long term engagements 
  • Assistance in identifying business and human resource needs to support operation
  • Assist management team in identifying, interviewing, and hiring
  • Create, and assist in the training of a full-time operations team

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